We strive to ensure a smooth return process while maintaining the highest standards of product quality and hygiene.

✔  Returns must be initiated within 30 days of the order delivery date.

✔  Items must be unworn, unused, undamaged, and in resale condition to qualify for a refund.

✔  Hygiene & Safety Policy:

     Due to health and safety concerns, we cannot accept returns on:

     Used or damaged (cut through) Temporary Tattoo Brow Sheets

     Opened and/or used Stamp & Stencil Brow Applicators

     Opened eyebrow stencils

Maintaining strict hygiene standards is essential in the beauty industry. Once a product has been opened or has come into contact with the skin, it is no longer suitable for resale due to the risk of contamination. This prevents the potential transfer of bacteria, viruses, or allergens that could pose health risks.

✔  If an order contains discounted items, those items will be refunded first, as most discounted products are only available with a full-price purchase.

Yes, unused and resellable items can be returned within 30 days of delivery, as long as they meet our return requirements. The item must be unworn, unused, undamaged, and in its original condition and packaging.

We completely understand that sometimes a product may not work out as expected. However, due to the nature of our items and for health and safety reasons, we are unable to accept returns for used products. As clearly outlined in our Return Policy, once a product has been used, it cannot be returned or resold.

We do offer returnless exchanges on both used and unused items. If you would like to request an exchange, you can find more information and begin the process here.

We want to make the return process as flexible as possible. While we do not provide prepaid return labels, you are welcome to use the shipping carrier of your choice. To help expedite your return, please send us the tracking information once your package has been shipped. This ensures we can successfully track its delivery to our Return Processing Center and begin processing your return as quickly as possible.

Returns are processed within 14 business days after they are received at our Return Processing Center. Each return undergoes an inspection for damage or use to determine resale eligibility. Once the inspection is complete, eligible refunds will be issued to the original payment method used at checkout. Please note that shipping costs are non-refundable.